Today at work someone running Windows on a Mac was having an issue communicating through the third party firewall software. The response from the third party was that they don’t support Mac, but my contention is that Mac has nothing to do with someone running Windows, after installing it via Boot Camp. I want to know the answer to this, so I’m posting it here, feel free to educate me if I’m missing something. (Note: names have been changed to protect the (non) supporting party). So, it is my understanding that Boot Camp only installs Windows on a Mac machine (does the partitioning, installs some drivers for the hardware and guides you through installing Windows from an existing CD) after that when you boot the system you can choose Mac’s OS X or Windows, and that after choosing Windows it’s running ‘natively’ on the hardware and not under any kind of virtualization. From Apple’s site:
Boot Camp simplifies Windows installation on an Intel-based Mac by providing a simple graphical step-by-step assistant application to dynamically create a second partition on the hard drive for Windows, to burn a CD with all the necessary Windows drivers, and to install Windows from a Windows XP installation CD. After installation is complete, users can choose to run either Mac OS X or Windows when they restart their computer.
(Support) states that, “Using bootcamp to run Windows images with Apple is not a supported platform, nor is any emulated system”, but it my understanding that neither of those statements are true. If I am correct, I would look at 1) the hardware on the Mac, specifically the network card, for trouble, or 2) the drivers Boot Camp installed, if they are not native Windows drivers, which I suspect they must be some variant of, since they load under Windows. Perhaps if the user could provide the model of the Mac and the network card model/ID he sees in Device Manager under Windows it could be checked against (company) to see if they support that within a Windows install. From this point I would think this would be the same as troubleshooting any other Windows driver issue. Having said that I’ve never done this, although I’ve always thought it would be a compelling solution for many. If (company) doesn’t want to support Apple I could, begrudgingly, understand that, however I’d like to see them make that claim instead of blaming some software that isn’t in play.
I don’t want to ruffle any feathers with (company) by telling them what to support, I’m more interested in the real issue, which I don’t think is Windows/Mac related, and a working solution. If I’m missing something let me know, but my understanding is that after the EFI (Extensible Firmware Interface Intel’s BIOS replacement) bootstraps the system that Windows completely takes over after it’s selected, and natively runs crummy the way it does on any other x86 based hardware.comments powered by Disqus